General Summary:

Responsibilities include coordinating all quality control activities and communicate quality issues throughout all areas of the manufacturing plant.

Essential Duties and Responsibilities:

• Coordinate all quality activities and distribute information concerning quality issues.
• Work closely with manufacturing in determining best methods to accomplish desired results.
• Develop and maintain quality standards and check procedures throughout the facility
• Develop a tracking system for quality issues and implement improvements.
• Implement and oversee an incoming inspection program of purchased materials and components.
• Supervise and manage hourly Quality Assurance Associates and their daily activities.

Other duties may be assigned as needed.

Required Knowledge, Skills, and Abilities:

• Must be knowledgeable of cabinet manufacturing processes and physical characteristics of wood.
• Must be knowledgeable of solid wood and veneer natural and manufacturing defects and characteristics.
• Must be knowledgeable of finishing processes and possess the ability to establish acceptable color ranges.
• Must be knowledgeable of the Quality tools used to monitor the process and make improvements.
• Must be a self-starter that can identify improvements and implement them with limited direction.
• Must have excellent written and verbal communications skills, along with exceptional interpersonal skills.
• Must be proficient with computer applications including Microsoft Excel and Word in a Windows environment (ACAD preferred).
• Must be focused and attentive to details.
• Must be able to function with interruptions and deadlines.
• Strong organizational skills with ability to handle multiple priorities.

Education and Experience:

Two-year college degree in a relevant field is required. Bachelor’s degree is preferred. Must have a minimum of four (4) years experience in quality control, preferably within the furniture or cabinet industry.